Zoom to Help

Zoom is here to help you with our 24/7 emergency assistance helpline. 
We are just a call away no matter where you are in the world.


 

24/7 EMERGENCY HELPLINE

(+) 64 9884 0229

In an emergency situation, time is critical.  Contact our emergency assistance
service as soon as possible if you need to get to hospital, are in an accident, require medical
evacuation or repatriation.
 

OTHER WAYS 

We understand that it’s not always easy to make phone calls from overseas.
If you need to get in touch in an emergency, but don't have access to a telephone you can email us here.

Email: [email protected]

GENERAL CLAIMS ENQUIRIES

For non-emergency related enquiries, please contact us during normal business hours via our live chat. 
For general claims you can complete your claim online in a few easy steps.

Or you can email:
  [email protected]m

YOU'RE IN SAFE HANDS