Travel is fun until something goes wrong. Our travel insurance helps protect you from
unexpected events no matter where you're zooming to. We will cover your New Zealand or international holiday for trip cancellation, lost luggage, family emergencies, rental vehicle excess and more! What are you waiting for? Zoom to it!
We're super excited to see so many Kiwis getting back into travel again and understand that many people are concerned about catching the coronavirus while overseas. Our latest policy includes overseas medical cover if you catch COVID-19 so that you can travel worry-free.
Our prices are low and we'll match any quote for equal cover with our price match guarantee.
We provide quotes and an easy buying process. Buy direct to get immediate cover.
We provide you with access to our support staff in an emergency. Our expert emergency assistance is available 24 hours a day, 7 days a week.
Get cover for your medical conditions when you travel. You can declare your pre-existing conditions using our online assessment form
Our 14 days cooling off period means you can cancel your policy and we'll give you a full refund.
We’ve kept our claims process simple and guarantee to assess fully documented claims within 10 business days.
At Zoom, you're covered to ride a motorbike or scooter of any engine size provided you are licensed to do so.
Our travel insurance plans are underwritten by HDI Global Specialty SE – New Zealand. A global company who provides a broad range of insurance solutions in more than 175 countries.
Nobody wants to think about all the things that might go wrong on their holiday, but mishaps do happen, and they happen often. Zoom travel insurance covers a range of travel incidents and may provide you with support in a range of travel scenarios. With Zoom Travel Insurance you can buy cover for your next trip away.
because you seriously injure yourself or become ill while overseas.
Provide immediate support through our emergency assistance provider, First Assistance. Help is just a phone call away any time of day 365 days a year. This includes access to medical advisors, medical transfers and emergency evacuation if required. We also assist with passing on messages to family and returning unsupervised dependants back to New Zealand.
because you are injured or require medical attention due to sudden illness or injury
Provide cover for your overseas medical expenses including hospital stays, surgery, doctor visits, emergency evacuation and repatriation home if required. We can provide written guarantees of payment of reasonable expenses directly with your hospital in emergency situations. Phew!
due to unforeseen events outside of your control.
Cover the costs to cancel all or part of your trip due to events such as sudden illness, serious injury, natural disasters, strike or redundancy. This includes reimbursement for your pre-paid expenses such as flights, accommodation and tour bookings.
due to bad weather, a natural disaster, strike, riot, hijacking or civil commotion.
Cover cancellation costs and reimburse you for additional expenses such as your meals and accommodation if you're delayed for more than a six-hour period.
or they're damaged or stolen during your travels.
Reimburse you for your loss of luggage and belongings due to theft or accidental damage. This includes clothing and your gadgets such as iPads, laptops and digital cameras. Sub-limits apply. Please note that there is no cover for smartphones.
We allow you to upgrade your cover to increase item limits and avoid depreciation if you're travelling with high-value items.
Important Note: During your travels, you need to ensure that you safeguard your belongings. We do not cover items left unattended.
because they’re lost, stolen or used fraudulently.
We reimburse the cost to replace your passport, credit cards and travel documents (eg. visas, travel passes) if they're lost, stolen or used fraudulently whilst overseas. Our emergency assistance team can assist you to locate the relevant embassy or consular services if required.
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
Each Zoom plan has different policy benefits. You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.
Like all travel insurance plans, they don't cover everything. Just the unexpected.
You should read your policy document (PDS) carefully to ensure you select the cover that is best for you.
You can add optional cover for extras such as Rental Vehicle Excess if you are hiring a car, Sports Activities Pack if you’re feeling adventurous and Snow Cover if you are hitting the slopes. These can be added during the quote process.