Planning a voyage on your next vacation? Zoom's cruise pack provides cruise coverage with a number of benefits for your next trip.
Our cruise pack provides cover for onboard medical treatment along with helicopter evacuation should you require emergency medical assistance.
Relax knowing that your overseas hospital expenses for sudden injury or illness are covered with Zoom's unlimited medical cover. Zoom to top notch cover!
Are your holidays packed full of adventures and escapades? Our Sports & Adventure Pack covers heaps of adventure activities for your trip.
Zoom provides cover for your luggage and belongings on domestic trips.
Transport delays can cause disruption to your travels. Zoom provides cover for domestic travel delays.
It’s important to prioritize your health and safety when travelling. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week.
We’ve kept our claims process simple and guarantee to assess fully documented claims within 10 business days.
Our travel insurance plans are underwritten by HDI Global Specialty SE – New Zealand. A global company who provides a broad range of insurance solutions in more than 175 countries.
Not automatically. You must purchase our cruise pack within the payment process to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, you must tell us every country or region the ship will visit. If you neglect to do so you may not be covered for all the countries you are visiting.
Simple treatments, consultations and medications on board a ship are charged at private rates. These can amount to $250 for just a quick 10-minute appointment. If you purchase our cruise pack add-on you'll be covered for any on-board doctor visits, prescribed drugs, hospital stays and more.
We have a quick and easy online medical assessment which you need to complete if you have any pre-existing illnesses. Follow the medical questions within the quote process to complete the assessment for all travellers with pre-existing conditions.
Zoom's Medical Only, Standard and Frequent Traveller policies cover travellers up to the age of 69. Our comprehensive and domestic policies cover travellers up to 85 years old.
Annual multi-trip policies are only available to those under 69 years. If you want to add-on our ski or adventure pack, that's only available to those under 69 too.
Yes, dependants will be included under your policy. They are defined as your own children or grandchildren and under the age of 19.
If you’re travelling with gadgets or more expensive items you can purchase additional cover for up to $5,000. Please note, you can only buy additional high value item cover under our comprehensive plan.
A standard excess fee of $200 applies to travellers aged up to 79. A $3,000 excess applies to travellers aged 80-85.
Each Zoom plan has different policy benefits. You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.
Like all travel insurance plans, they don't cover everything. Just the unexpected.
You should read your policy document (PDS) carefully to ensure you select the cover that is best for you.
You can add optional cover for extras such as Rental Vehicle Excess if you are hiring a car, Sports Activities Pack if you’re feeling adventurous and Snow Cover if you are hitting the slopes. These can be added during the quote process.